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Mobile Banking

Relationship banking
 in a digital world

Relationship banking in a digital world

Manage your accounts easily and securely wherever you are using Arab Bank Europe’s mobile app

Key features

FEATURE

Secure login with biometric authentication

FEATURE

360° view of your Sole, joint and business bank accounts

FEATURE

Domestic and international payment transfers

FEATURE

Card management

FEATURE

Easy authorisation of payments prepared by your delegate profile

    Download the app

    Get started by downloading the official
    Arab Bank Europe app from your app store.

          

    Frequently asked questions (FAQs)

    Who can use the Arab Bank Europe mobile app?
    All Arab Bank Europe Private Banking clients with a Visa debit card and PIN. If you require a new card or PIN, please speak to your Relationship Manager.
    What do I do if I lose my card?
    If your card has been lost or stolen, you can block your card temporarily or permanently via the app if you go to “My Wallet” and select the card you wish to block. To order a new card, please contact your Relationship Manager.
    Can I reset my username and password?
    Yes, you can reset your mobile banking credentials via the landing page on the app using your EAB Visa debit card and PIN.
    Will my Wealth Management portfolio be accessible?
    Additional features will be added to the app over the next few months, Wealth Management will be available to access via the app in due course but is not yet available.
    How do I contact customer support?
    Please call us on 0800 141 2775 (within the UK) or +44 (0)20 7712 8833 (from outside the UK).
    Can I pay bills and make transfers using the app?
    Yes, you can make domestic payments, bill payments or international payments.
    What is the delegate profile feature of the app?
    This allows you to easily setup and authorise delegates who help manage your account or payments on your behalf via our app.
    What if I don’t want to use the new Mobile Banking app?
    You can still access your Arab Bank Europe accounts via the online banking portal on the website.